Data Protection Company Policy

Generally

Survey Digital respects your privacy and strives to protect and keep your personal information confidential. To this end, Survey Digital has fully complied with the provisions of national and European legislation on the protection of personal data, including Regulation 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data (“General Data Protection Regulation” – hereinafter “Regulation”), as applicable, as well as national law L. 4624/2019.

This Website Privacy Policy is intended to provide information about how we collect and process your personal data while using this website, including any data you may provide through this website and the respective contact form on it or because of its interaction with other websites.

This Website Privacy Policy should be taken into consideration along with any other related personal data protection or fair processing notice we may provide for specific cases where we collect or process your personal data.

Please pay particular attention to this Privacy Policy, which should be read in conjunction with the Cookies Policy posted below so that you know whether, how, why and for how long we process personal information your data.

 

Our company

Survey Digital has been active in the photovoltaic industry since 2006, developing photovoltaic projects in many countries inside and outside Europe. It has an unquestionable lead in the market and is specialized in all stages of photovoltaic park development. Having successfully provided licensing, consulting services, procurement, construction, as well as operation and maintenance for solar photovoltaic parks worldwide, it has been chosen as a partner of leading Companies around the world.

In this context, Survey Digital (hereinafter referred to as “the Company”) is fully committed to protecting the privacy of visitors to its website.

We want to be clear in advance about the data we collect, how we use it, the recipients of that data, and your rights under applicable personal data protection laws. For the purposes of data protection laws regarding the actions you take through the site or the collection of other information through it, we are the controller of the processing of your personal data.

 

Definitions

Some of the terms used in this Policy have legal significance and are defined by the regulatory framework. So:

‘Processing’ means any operation or series of operations performed with or without the use of automated media in personal data. Indicatively it includes the collection, registration and organization of personal data.

“Personal data” means any information relating to an identified or identifiable natural person. An identifiable natural person is one whose identity can be verified, directly or indirectly, in particular by reference to an identity such as name, ID number, location data, online identity or one or more of the factors specific to physical, physiological, genetic, psychological, economic, cultural or social identity of such natural person.

‘Consent’ means any indication of a free, specific, express and fully conscious will, in which the natural person expresses his or her consent to a statement or a clear affirmative action, that his / her personal data be processed.

‘Controller’ means the natural or legal person, or a public authority, or service or other body that determines the purpose and manner of processing personal data.

More on the definitions can be found in Rule 4 of the Rules (https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32016R0679&from=EN )

 

Principles governing the collection and processing of your data

The collection and processing of your personal data by Survey Digital is governed by the following principles, as further specified in the Rules:

• Legality, objectivity and transparency
• Limitation of purpose
• Minimize data
• Accuracy
• Limit the storage period
• Integrity and confidentiality

We make every effort to apply the above principles at all stages of interacting with you through our site.

 

Data Subject Categories

Every visitor to our site is a data subject, either when simply visiting our site or completing and submitting the contact form to our Company.

 

What kind of personal information do we collect?

Your personal data we collect and process is always relevant to the performance of our obligations to you and necessary to provide you with the desired information through our site.

We also automatically collect information about how you use our services, such as the type of websites you visit or visit, or the frequency and duration of your activities. In addition, servers, logs, and other technologies automatically collect certain information to help us manage, protect, and improve our services. We only share personal information with third parties as described in this policy or where required by applicable law.

If you wish to access our site through Facebook or LinkedIn you are authorizing our site to collect additional information about you through these sites.

In addition, if you voluntarily declare interest in cooperating with our Company by emailing us and attaching your CV, we inform you that we collect the data you provide to us. We may be able to reach out to our potential partners using publicly available information, information from professional social media platforms (such as LinkedIn), recommendations or referrals.

Finally, if you complete the contact form available on our website, we will collect your name, surname, and email address, and will keep this information in our records only for as long as it takes to process your request.

 

Information we collect automatically – Cookies

We use cookies and other technologies to collect information about your activity, browser, and device. This data helps us create a profile for each user. Some of this data will be aggregated or statistical, which means we will not be able to identify it individually. If you prefer, you can remove or reject browser cookies through the settings in your browser or device. However, the rejection or removal of cookies may affect the availability and functionality of our services. For more information about using cookies, see our Cookies Policy below.

We may also collect information about your device each time you use our site. We may associate the information we collect from your different devices, which helps us provide customized services depending on the device you are using. For example, we collect:

1. a) Features such as the operating system and its version
2. b) The browser type and IP address

In addition, when you use our site, we collect log information, which may include:

(a) the way you went to our site.

(b) details of the device you used, such as the type and language of your web browser.

(c) access times

(d) displayed pages

(e) identifiers related to cookies or other technologies that can uniquely identify your device or browser.

(f) pages you visit before or after navigating our site.

 

How do we use your personal information?

The table below, as defined by law, explains in detail the type of data we process, the purpose of the processing and the legal basis for such processing.

 

TYPE OF PERSONAL DATA	PROCESSING PURPOSES	LEGAL BASIS
Name and contact details	Communication with users	YOUR CONSENT
Device information, such as web browser type and language.	Improving our site and setting default options (such as language and currency)	LAWFUL COMPANY INTERESTS
Information about your computer, your visits, and your use of this website (e.g., your IP address, your geographic al location, your browser, how to update the website, the length of the visit, and the number of page views).	Statics and website improvement	LAWFUL COMPANY INTERESTS   YOUR CONSENT

 

Your consent

By navigating through our site and filling out the Contact Form, you acknowledge that you agree and consent to this Policy and that you expressly consent to the collection and processing of your personal data in accordance with the terms of this Policy.

You can obtain this consent at any time by contacting the relevant Department of our Company.

 

Who do we share your data with?

The Company may share personal information within its network. Members of Survey Digital who receive this information cannot use or disclose the information and are bound by strict confidentiality clauses.

In order to perform the legal obligations arising out of the contract between us, we share your personal information with the following addressees:

• Professional service providers, such as customer satisfaction research companies, site administrators who assist in the operation of our Company.

• Companies approved by you, such as social networking sites.

Some of these recipients may be located outside the European Economic Area. For more information on how we protect your personal data outside the EEA, see “International Data Transfers”.

 

How long we keep your personal information

We will keep your personal information for as long as it takes to provide our services to you. We may continue to retain your personal data even after you have provided the services of the Website, respecting the principle of proportionality and taking appropriate technical measures only on the basis of the ‘absolute necessity of knowledge’ to comply with legal or regulatory requirements, resolving disputes or preventing fraud and abuse.

 

International data transfers

Personal information submitted by users or linked applications for publication on the website may be made available worldwide via the Internet. Our site is not able to prevent the use or improper use of this information by other persons. In any event, the transfer to third countries will be made in accordance with the requirements of Regulation (EU) 2016/679 and Greek Law No. 4624/2019 and only in full compliance with what the law provides.

 

Protection of minors

Visitors / users of the website who are minors are not allowed to access this service. If, however, underage users visit our site voluntarily and this cannot be controlled, the site bears no responsibility. In any case, the services provided through our site are presumed to be performed under the supervision of a parent or guardian or guardian and with the consent of the latter.

 

Your rights to the data that the site collects

We inform you that you have the right to:

• Access to your data,

• Correcting your data in case of inaccuracy,

• Deleting your data in specific cases,

• Limit the processing of your data,

• Objection to the processing of your data,

• Transfer your data to another company,

• Withdrawal of your consent

• Report a Personal Data Protection Authority in the event of an unfortunate event of data breach.

The website will review and respond to your requests within one month of their receipt, and this deadline can be extended by another two months, if further time is required and the request is particularly complex.

We know that you can contact us for any issues you may have regarding the security of your site-related data on the following telephone number: +30 2106044212 and email: mail@survey-digital.com.

 

Protection measures we have taken

We have taken the appropriate security measures in our attempt to prevent accidental loss of personal information  for unauthorized use or access.

Those who process your information for the legal purposes explained above are subject to a confidentiality obligation.

In addition, we have procedures in place to address any data security breaches.

Specifically the site:

Takes all organizational and technological precautions to prevent the loss, misuse or alteration of users’ personal information.

Stores all personal information provided by users on secure servers, password protected, and firewalls.

The user acknowledges that sending information over the Internet inherent security concerns and therefore the Company cannot guarantee the security of the data transmitted through it.

Please note that we cannot guarantee the security of data, information, etc. which we receive by e-mail. As a result, you should NOT send us information and payment information by email. However, if you choose to disclose your information to us, our Company will not store such information.

 

How to exercise your rights

The exercise of any of the rights described above can be done by contacting our Company, by phone at  +30 2106044212 and by email: mail@survey-digital.com.

You can request a free access, however, depending on the personal information you request, we may charge a fee to cover the cost of providing details of the information we have. We will notify you of any such charges upon receipt of your access request and await your confirmation of the continuation of the process and payment of this amount.

 

Supervising Authority

We hope that we can resolve any questions or concerns you may have regarding the use of your information. If you are not happy with how Survey Digital manages your personal data, you have the right to contact the competent supervisory authority.

The competent supervisory authority is the Personal Data Protection Authority (ASCA), located at 1-3 Kifissia Street, Athens, Greece. 11523, tel. 2106475600 and by email contact@dpa.gr.

 

Cookies Policy

Survey Digital Company (hereinafter referred to as the “Company”) ensures the protection of your privacy and personal data. For this reason, through its website it seeks to gather only the information necessary for its proper functioning, providing a high level of navigation experience.

Cookies cannot search and edit your data by default, nor can you search your device. However, they store your personal information regarding your website traffic history or preferences. For this reason, we wish to inform you of the use of Cookies on our Website and we guarantee that we will strive to be as safe as possible, ensuring that your privacy is protected as little as possible.

How and why do we use Cookies

Our site uses Cookies to improve the total browsing experience. Some of the Cookies we use allow you to choose how you access our site and help us store your preferences for the next time you visit. The text you read “Cookies Policy” explains simply what cookies are, what cookies we use, how we use them, and how you can manage them.

You understand that it is not technically feasible for you to initially provide the option to enable or disable cookies on the Website. By browsing this site, however, you consent to the use of the Cookies it uses. You can modify the browser settings you use to browse the Internet to significantly limit the use of Cookies (See “How to Manage Cookies” below).

What are Cookies?

Cookies are small text files that are sent and stored on your computer, smartphone, or other device that you use to access the Internet each time you visit a website. Cookies are not viruses. They are not pieces of code. Consequently, they cannot be propagated and propagated to other networks. Since they cannot perform these functions, they cannot under any circumstances be classified as viruses.

Cookies are essential because they allow a website to identify a user’s device and tailor its content to it. For example, the site remembers your actions and preferences for a period of time, so you do not have to enter these preferences each time you visit our site. For more information about Cookies, you can visit one of our specialized websites, such as: https://cookies.insites.com/

Kind of cookies we use

The cookies we use are necessary for the operation of our website and the services it offers or to improve its user experience in accordance with European Commission guidelines and applicable law (more here: http://ec.europa.eu/ipg/basics/legal/cookies/index_en.html).

NECESSARY COOKIES

Cookies are necessary to provide the services of our website and therefore it is impossible or extremely difficult to use without them. They usually cannot be turned off. The essential cookies we use are:

• PHPSESSID
• _ga
• _gat_gtag_UA_118572665_1
• _gid
• wp-wpml_current_language

 

STATISTICS AND VISUALITY COOKIES

Other cookies relate to the functionality and analysis of the traffic to our site in order to obtain information and improve the experience of using it or to provide you with customized content. The cookies used by our site for this purpose are:

COOKIE NAME	EXPIRATION TIME	DESCRIPTION
_ga	2 years	Used to distinguish users.
_gid	24 hours	Used to distinguish users.
_gat	1 minute	Used for the application rate of the page. If Google Analytics is deployed through Google Tag Manager, this cookie will be called _dc_gtm_<property-id>.
AMP_TOKEN	30seconds to 1 year	Contains a token that can be used to retrieve a customer ID from the AMP Customer ID service. Other possible values ​​indicate user exclusion, requests that have not been completed / are in progress, or error when retrieving a customer ID from AMP Customer ID service.
_gac_<property-id>	90 days	Contains information about the campaign for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads will read this cookie unless you block it.

 

PROMOTION COOKIES

In addition, we use some other Cookies to make it easier for us to display ads that are more interesting and appealing to any user of our site.

 

How to manage Cookies

The browsers of most computers, smartphones, and other Internet-accessible devices are set to accept cookies by default. However, all browsers have built-in privacy settings that provide different levels of acceptance of Cookies or the time they are stored after a user visits a particular website.

If you wish to modify your Cookie preferences for our site, you can do so through your browser settings. To see how this can be done, search for the browser’s Help options, or the icon (exclamation mark) that appears on the bar with the domain of our site at the top left of your screen. Each browser has a different way in which you can turn cookies on / off.

However, please note that some Cookies are required for the operation of our Website and the services it offers. If you choose to disable certain Cookies, this is likely to affect the way our site operates. In this case we are not responsible for any failures in the services offered through the website.